We’re sorry, our deliveries are taking longer than normal at the moment. We are working hard
to get your items to you as soon as possible. Please keep checking your tracking information
and thank you for your patience.
Delivery within 5-7 working days - FREE
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Delivery Rules & Restrictions
Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout. Orders are processed for delivery on working days only (Monday through Friday, excluding bank holidays).
Some orders require a signature upon delivery. If you are not there to receive your order, our delivery company may leave a telephone number or delivery card for you to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.
We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or mis-delivery as a result of incorrect data entry.
To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.
We are unable to process orders to a P.O Box address.
We are unable to offer delivery to British Forces Postal Office addresses.
We're sorry Estée Lauder only delivers online orders to UK addresses (excluding the Channel Islands).