Virtual Beauty Help & Online Services | Estée Lauder

Beauty Services

Discover everything esteelauder.co.uk has to offer—
from the comfort of your own home.

The Beauty of Shopping Online

Live Chat

Need help? Our team of experts are here to answer all of your beauty questions. Chat via video or upload a photo for the most personalised recommendations.

Talk via WhatsApp

Need help sticking to a nighttime skincare routine? Liv, Estée Lauder Beauty Bot, is here to help with a 7-night skincare challenge. Add +447480788335 to your contacts as 'Liv at Estée Lauder' and type 'Hi' to begin.

Free Delivery and Returns

Enjoy free standard delivery on every order, large or small. Plus, free returns means you love it or return it—and we cover the postage both ways!

Our Loyalty Program

It pays to be loyal. Sign up to our Estée E-List Loyalty Program today and receive 15% off one online order, plus more exclusive benefits and treats.

Stay In and Spa

Power Nap Mini Facial

Take a moment to recharge.

Pro Lift Mini Facial

If you need a little lift, try this.

Indulge Yourself

Find The Right Formulas For You

Ace Your Base

Answer a few questions and find the right moisturiser for you. Customise your routine with high-performance products targeted to your skin’s needs.

Meet Your Match

It’s time to meet your match. In five simple steps, find your shade of flawless and your perfect finish with our new on-site foundation finder.

Your Shade Double

Powered by Smart Detection & A.R. Technology, the iMatch™ Virtual Shade Expert helps you find your ideal Double Wear shade instantly on your mobile.

Lip Service

Find the perfect colour for your pout with our virtual artist tool. You can try on any lipstick shade with just a few taps or clicks of a mouse.

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